​

Association of clients that presents:

-International transport agency
-Society
-Professional and private client

defined as the "CLIENT"

PREAMBLE:

1) By booking on our booking platform, the client automatically accepts the terms of the contract and for an indefinite period. No signature between the lessor and the client is useful to confirm the acceptance of the contract, the client can terminate the contract at any time without compensation and notice.

2) After confirming the reservation, the client will automatically receive the order form with the reservation information. The purchase order will include the last name, first name, vehicle type, date and time, pickup and return, customer identification, telephone number, and price.

 

Terms and Conditions

The following terms and conditions apply to all reservations made through our website www.taxiushuaia.com, MyPrivateDriver.be. We recommend that you read these conditions carefully before making a reservation.

1. DEFINITIONS

The following definitions apply and are used in our terms and conditions:

“Company”, “we”, “us”, “our” means ACC SPRL, a company operating in accordance with current Belgian law and registered with the Companies Register in Brussels, Belgium under number BE08445065046.

“Customer”: the customer designates the person who pays for the Reservation through our website or application.

“Passenger”: Passenger means all passengers, whether mentioned by name or not, who are part of the Reservation.

“Lead Passenger”: The lead passenger is the person who is first mentioned in the Reservation.

"You" and "your", "yours" are synonymous with you as a customer. This also includes all other passengers specified at the time of booking.

"The transport company" is the professional company that provides the airport transfer for the customer.

"Reservation": Reservation means the actual reservation made through our website or our application for the transfer.

"Transfer Service" means any service provided in connection with the carriage of passengers and provided by us, including services provided by us in connection with the carriage in question.

"Transfer Voucher", "Reservation Voucher", "Voucher": This is the confirmation you will receive by email after a reservation.

"Agreement" means any Reservation made and all terms and conditions that apply to this Reservation.

"Conditions": the general terms and conditions set forth herein

"Website", "Websites": www.taxiushuaia.com

2. ABOUT US

We are responsible for transfers and transfer services for both groups and individuals. Our head office is rue Pierre Van Humbeek 33, 1080 Brussels, Belgium.

Our transfer services comply with national laws and regulations and to do this, we also have all the necessary permits and licenses. In order to make transfers successful, we only use professional transfer companies that offer these services to individuals or act as a company that has the ability to provide these transfer services.

ACC SPRL offers transportation services for individuals and groups through the website.

Anyone intending to make a reservation on our website must read and understand these terms and conditions, as these conditions apply to each contract.The person making the reservation automatically declares that they have read and accepted these terms and conditions. The person who made the reservation gives both his personal agreement and the agreement of the passengers for whom he has the legal capacity to do so. If you have any questions about these conditions, you can always contact our customer service. If for any reason you cannot accept these conditions, it is preferable that you do not make reservations through our transport service.

3. BOOKING ONLINE

The person completing the reservation process must be at least 18 years of age. This person is also responsible for entering the correct data and executing the full payment. The online reservation process must be strictly followed.

The conclusion of a contract with taxi ushuaia  requires the administrative processing of a certain number of tasks in order to perform our transport services correctly.

The validity of the contract only takes effect if you have received a transport receipt by email. If the transport company is unable to provide the purchased services, the customer will be informed and then the full amount will be refunded to the customer's account. After the refund, we no longer have any responsibility or obligation to the customer.

Acknowledgment of all notifications sent is the responsibility of the client. We hope you will acknowledge each correspondence. If this is not the case, we will consider the data from our mail server as proof of notification.

The confirmation of a payment is not considered as such as contractual.

The receipts you received after payment for our Transfer Services must be printed so that they can be shown to the driver. If the Lead Passenger cannot present the voucher at the time of the Transfer Service, the driver may refuse the Transportation Service. In addition to the voucher, the lead passenger is expected to print a copy of all correspondence and bring it with them.

As mentioned above, the person making the reservation must be at least 18 years of age. If this is not the case, we have the right to cancel the reservation at any time. We advise parents or legal guardians who are aware of their minor's reservation to contact us so that we can cancel the reservation immediately. Minors are also not allowed to use our transportation services without adult supervision.

4. PAYMENT OF THE TRANSPORTATION SERVICE

For the payment of the transport service, all common payment methods are available, including credit cards (American Express, MasterCard / Diners International, Visa), credit cards (Visa / Delta, Visa / Electron), bank transfers andPayPal.If you want to usePayPal, please note that this payment method is only possible for larger amounts and that in this case you will be charged a surcharge.

Our rates are always applied in usd. If a currency conversion occurs during payment or booking, this conversion is not our responsibility.

5. MODIFICATIONS AND CORRECTIONS

The reservation voucher always contains the details of the collection point and the order. If the reservation voucher still contains incorrect data, the changes can only be made and implemented by sending them to   whatsapp to +543757315657 

Modifications must be requested prior to the actual transfer and are only valid if they have been successfully received by the shipping company and an official confirmation has been sent from the shipping company by email.

If the modification of the data is accompanied by necessary additional costs, these costs are the sole responsibility of the customer.

In Ushuaia taxi, a first change can always be made for free. 

When the contract becomes legally binding, the Client is requested to inform our Customer Service about any errors in it, no less than 24 hours before the corresponding Transfer Service. If you tell us less than 24 hours before the partner transfer service, we can terminate the contract without charge and without refund.

6.CANCELLATIONS BY CLIENTS

Cancellations by the Customer are valid only if they have been sent to our Customer Service by WhatsApp at +543757315657 or by email at iguazufallstaxi@gmail.com

Cancellations can be made for both an entire Reservation and parts of the Reservation. .

For cancellations that occur more than 96 hours before the actual purchase, a full refund of the Reservation in question is applied. For cancellations that take place less than 48 hours before the supposed effective date, no compensation will be paid.

After the cancellation, you will receive an official cancellation confirmation from our transport company by email.

7. AMENDMENTS AND CANCELLATIONS BY THE TRANSPORTATION COMPANY

In exceptional circumstances, the Transportation Corporation may have to make changes to the Transportation Service or cancel the Transportation Service. In this case, the transport company always informs the customer as soon as possible.

We always try to meet the requirements and wishes of our customers, but in rare cases it may be necessary to use a larger car or a larger number of cars. If the vehicle in question is in a lower category than the vehicle you have reserved, the difference in fare will be refunded to the Customer.

In very exceptional cases, the reservation will be cancelled. In case of cancellation of a reservation, the total amount will be refunded to the client. After the refund of the amount, the Transportation Company will no longer bear any responsibility. As a transport company, we will do everything possible to help you by offering you, for example, booking alternatives.

8.USE OF CHILD SEATS

For child seats, national and international standards apply, which may vary from country to country.

As a transport company, however, we respect all the rules that apply to our cars according to the legislation. When booking a private transfer, we always ask the client to use a booster seat or a seat for children under 12 years of age or under 135 cm.

As a transportation company we attach great importance to safety and as a customer you can choose child seats or baby seats for most bookings.
It is the sole responsibility of the primary passenger to verify that the child seats used meet the requirements and that the child seats are used and installed correctly.

As a transport company, we are not responsible for the use, inspection or installation of the child seat in question.

The use of a personal booster seat or personal infant seat is possible, but must be communicated to the Transportation Company. In this way, as a transport company, we can guarantee that the vehicle used can accommodate the booster seat or car seat. If you wish to bring your own booster seat or child seat and travel with a private transfer, you must inform us in advance.

This allows us to verify if the vehicle provided by the Transport Company is suitable for the child seat. Group services are usually provided by minibus or bus and it is not possible to use a child seat in these vehicles.

As a transport company, we always do our best to provide the child seats that were requested during the reservation. In exceptional cases, it may happen that the child seat cannot be supplied. If a supplement for the child seat has been charged at the time of booking, this allowance will of course be refunded.

If there is no child seat, children from 3 years old can still use our transport service if they wear an adult seat belt. Children under the age of 3 can also use our Transport Service without a child seat if they are in the back of the car.

9. RATES FOR CHILDREN

Children and infants must be considered regular passengers when booking. That is why they must register as full passengers when making the reservation and the corresponding fee will also be charged.

10. TRANSPORTATION OF PASSENGERS WITH PHYSICAL RESTRICTIONS OR PASSENGERS WITH WHEELCHAIRS

Physically restricted passengers or wheelchair passengers using our Transportation Service must inform our transportation company in advance. We are not specialized in transporting these clients, but we will do our best to transport them properly. It is important that these customers be able to enter and exit the vehicle independently or with the help of other passengers. When transporting wheelchairs, we can only transport folding wheelchairs. At the moment, however, we cannot guarantee the use of the vehicle for these customers.

11. RESERVE ADDITIONAL INTERMEDIATE STOP

In some cases, making a stopover when using our transport service is a client's wish, for example, taking additional people. These additional stops can and should be indicated when booking online. In this case, it is important that the final destination is the same for all passengers. In addition, the duration of a stopover must not exceed 5 minutes maximum or 10 km beyond what we can claim the price of a normal race.

12. TRAVEL INSURANCE

As a transport company, we always advise our clients to take out personalized travel insurance. Always make sure that the travel insurance meets your needs. Always print your travel insurance cover and always take it with you on your trip. We always recommend travel insurance so that you have sufficient coverage in all circumstances and do not face unexpected costs.

13.OUR RESPONSIBILITY

In the event of a breach of these Terms and Conditions, we will not be solely liable as the Carrier for any loss or damage that may be related to our negligence of these Terms based on the evidence.

Loss or damage for which we are responsible cannot exceed the amount you paid for the transfer.

We are in no way responsible for so-called consequential damages or losses that have occurred unexpectedly. We are also not responsible for any interruptions that may not be directly related to our services. We believe, among others, accidents, administrative requirements, force majeure and legal restrictions.

For any incident that occurs during the delivery of our transport service, we cannot be held responsible if negligence on our part cannot be established. Incidents include, but are not limited to, illness, death, or any physical injury.

There is responsibility on our part if the incident occurs due to negligence on our part from the fact that, for example, the Transport Service has not been delivered as agreed and specified in the reservation and the Contract you have entered into with us.

However, if this is the case, it is the Client's responsibility to prove with the necessary proof that we have failed in our services and that due to this negligence we have caused or facilitated the incident, such as death or bodily injury. Only then can a lawsuit be filed against us as a transport company.

We are solely responsible for the actions of our employees and the transportation companies that work for us whether they were working for our transportation service when they were working or performing work on behalf of our transportation company.

In the event of death or personal injury due to our negligence, nothing in these Terms and Conditions shall limit or exclude our liability. This also applies to all other rights that you, as a Customer, legally possess in accordance with applicable law.

There can be no liability if the Client in question has entered into a new or other service with the Transport Company.
We try to ensure the accuracy of our website day in and day out. However, we cannot be responsible for the 100% accuracy and reliability of the content on our website. Unforeseen circumstances, such as viruses, for example, can influence this accuracy. In these cases, we will do our best to correct the content as soon as possible when necessary.

Unforeseen circumstances resulting in changes in the price of our services allow us to terminate a contract with a Client without having to reimburse the Client for this.

14. FORCE MAJEURE

In the event of force majeure, we are not responsible for the payment of compensation for services that we provide as a Carrier and which cannot or may not be fully provided due to such force majeure. Force majeure or other cases not within our judiciary include, but are not limited to, illness, war or danger of war, civil war and riots, attacks, sabotage, power outages, floods, earthquakes, fires, occupations, strikes , exclusion of workers, modification of government measures, transportation problems and other interruptions in our business.

15.CONTACT

Guests wishing to modify reservation details should contact us via email.

If there are unavoidable changes to the contract you have with us, we will send them to you immediately by the email address indicated in the reservation.

This email serves as proof of declaration of these changes.

The same rules apply to all other information sent by email. Therefore, it is crucial that the email address provided is correct and reliable so that you receive all the information correctly.

In addition, it is essential that you read and understand all information received from us.

If, for any reason, you are not present or on time at the agreed pick-up location as shown on your voucher, our Customer Service will attempt to contact you via the mobile phone number you provided when booking.

If our Customer Service is unable to reach you via the mobile phone number you specified when booking because the number is incorrect, there is no network available, or voicemail has been set up, all of our obligations to you as a customer lapse. and, therefore, there is no possible refund of amounts already paid.

16. TRANSPORT SERVICES

The Transportation Services category includes various forms of transportation that we can carry out in cooperation with transportation companies.

The transport services within our offer are shared transfers, transport services and private transfers.

We do not guarantee the route to or from the chosen destination.

A Google itinerary will be displayed on our website, but this is purely informational and may differ from the actual route of the transport.

We always try to be on time, but we can't 100% guarantee to be there at the right time.

In some cases, the Client cannot immediately locate the driver of the Transportation Company.

In this case, it is the client's responsibility to contact our customer service through the number indicated on the voucher.

If, in this case, our customer service is not contacted, our obligations to you lapse and the amount already paid for the transport service will not be refunded either.

In the event that the driver of the Transport Company cannot find him, our customer service will try to contact the Client at the number that was indicated online during registration.

As a customer, it is your responsibility to be available on this mobile phone number.

This availability already applies before the actual takeover, for example when waiting for luggage or during customs control.

If we are unable to reach you at this mobile phone number, we cannot guarantee that your carriage and our obligations to you will lapse without the possibility of a refund of the amount already paid.

If you are not picked up at the airport, we must receive your call within ten minutes of your scheduled pickup time.

If the reception is at the airport, the free waiting time is 1 hour maximum from the moment your flight lands.

If you have lost your luggage and it is immobilized, the driver will not be able to wait for you and will respect the free hour of waiting, then you can leave and no refund will be made.

For residences, stations, hotels or any other service address, the waiting time is 15 minutes maximum after the driver will be able to leave and no refund can be made.

If your flight is delayed or if the flight is diverted to another airport, the Transportation Company will do its best to schedule your transfer at the new time.

However, the necessary availability of transportation must be possible.

The delay time of your authorized flight is a maximum of 3 hours.

If we can't find someone to replace the original controller, we will cancel the reservation and no refund will be possible.

If your flight is cancelled, it cannot be postponed or refunded either.

These measures are covered by the general conditions specified by IATA.

All calls that reach our customer service are kept by an external company so that they can be used as evidence in case of disputes.

In these cases, this stored data is considered legitimate evidence.

If our transfer services are not used, no refund can be made here without prior notice and approval from us.

This also applies to the use of alternative transport services.

If another approved method of transportation is used, the fee will only be refunded if Customer can provide valid proof of payment.

No refund can be made without proof.

Verification of hours of operation is your responsibility. You are also responsible for being present at the agreed time and it is also your responsibility to be present on time for check-in at the airport or train station, for example for airports with a minimum of 2 to 3 hours before the airports and for train stations 30 minutes before departure time.

We always try to bring our clients closer to the agreed final destination. If unforeseen circumstances such as deviations, road works, accidents, etc. make this impossible, the Transportation Company, with your approval and at your request, will take an alternative route to reach the final destination. Any additional costs for this will be charged to the Customer.

The liability insurance coverage of the Transmission Company or third parties to which the Transmission Company applies covers all requested transfer services.

If expressly requested, we always do our best to inform a Customer by SMS. However, for the delivery of SMS messages, we depend, for example, on the network. If an SMS does not reach the customer or if an SMS is delayed, it is the Customer's responsibility to use the data sent by email or available in the "My booking" menu on our site.

17.BAGGAGE

Our vehicles used for the Transportation Service have the standard space required per seat in the car to transport at least 1 suitcase or suitcase with a maximum combined size of 158 cm (length + width + height) per piece. It is essential that all luggage, with the exception of small luggage that may be placed between the passenger's legs, is mentioned when booking. If certain baggage has not been indicated at the time of booking and due to this, the Transport Company is obliged to use additional vehicles, these costs will be invoiced to the Client.

By entering into a Contract with our Transport Company and accepting these Terms and Conditions, you tacitly agree not to carry any item, in your luggage or on your body, that contravenes the regulations and laws of the countries in which your transfer is made. occurs. Such objects include, but are not limited to, for example, firearms or objects that can harm and injure others. In addition to these harmful items, we do not allow the transportation of items of exceptional size or weight, or items that are extremely perishable or fragile. Animals, with the exception of guide dogs, are also not allowed in our vehicles.

Your baggage or merchandise is your sole responsibility. In case of damage or loss of your property during transportation, we disclaim any responsibility in this regard. Therefore, we recommend that you obtain the necessary insurance in advance so that loss or damage is covered by these insurances.

18. CUSTOMER'S RESPONSIBILITY

Anyone who enters into a Contract with us implicitly represents that they have reached the age of majority and that they have the mental capacity to read and understand these terms and conditions and to accept all forms of liability related to this Agreement for the purposes of this Agreement. Customer.

In this way, you declare that you know and agree with all the conditions and data mentioned and described in this contract.

All means of payment that you wish to use belong to you as a Customer and we therefore also assume that you have sufficient financial resources to cover the costs of our services. In addition, by signing a contract with us, you declare that you will inform us as soon as possible in case a change of data is necessary.

All purchased services are also indicated on the receipt you will receive by email. The Customer assumes responsibility for the accuracy of the point of care and final destination data. The customer assumes responsibility for printing the voucher and submitting the data on the voucher for further investigation. In the absence or in case of errors in the data, the Customer is responsible for sending these findings to our Customer Service as soon as possible so that they can make the changes. When creating an online reservation, it is essential that the fields with an asterisk (*) are always filled in correctly. Impossible reservations cannot be made under any circumstances and we assume no responsibility for them. There is also no refund for these reservations.

As a passenger, it is your responsibility to ensure that you have all the necessary documents to cross national borders. If the necessary documents are not present, we are not responsible for the non-existence of these documents or for the additional costs related to the lack of these documents or the fact that you cannot cross the border because you have not taken into account applicable laws and regulations. administrative and legal of the country in question. The proof you received by email is in no way a valid visa to enter certain countries.

If, for any reason, a fine or deposit must be paid to the authorities of another country because you as a Client have not complied with certain laws or travel regulations, you will be charged the possible costs of this fine or this deposit. In this case, the Client is responsible for the reimbursement of all costs and we reserve the right to retain the amount already paid for the transport as a guarantee until an agreement is found to pay the fine or deposit between the Transport Company and the Client. .

We also reserve the right, and by signing this Agreement, you give your permission to charge your Credit Card or Payment Card for the cost of cleaning or repairing any damage to the Vehicle. This also applies to cases that are no longer present after leaving the vehicle.
We also reserve the right to reject you as a customer if we have had, in the past, extreme or repeated problems with you or your passengers.

19. RIGHT OF ACCESS / USER BEHAVIOR

Any client who enters into a contract with our Transport Company tacitly grants us the right to deny access to our vehicles to certain persons if the driver of the vehicle determines that the person in question is under the influence of drugs or alcohol or if the person in The question is or can become a danger to the person, the driver of the vehicle or other passengers.

Also, the consumption of alcoholic beverages and/or the use of drugs and narcotics is prohibited in all our vehicles. Smoking and eating are also prohibited in our vehicles.

20. TREATMENT OF COMPLAINTS

It can always happen that our offered services do not meet your expectations. In this case, we always advise our clients to contact our customer service as soon as possible so that the claim can be handled immediately, preferably at or shortly after the claim has taken place. We cannot process complaints that are reported to our customer service after the actual transfer service has taken place because, in this case, we can no longer correct the complaint or otherwise resolve it. You can always submit a complaint using the contact details you can find on your transfer service voucher.

Emailed claims must be submitted within 28 days of the return date. Complaints about our customer service or problems related to our online booking can be reported via the same email address

21. LANGUAGES OF OUR WEBSITE

We are pleased to announce that our website is available in different languages. We are also working to systematically expand the number of languages so that we can properly serve you. Our customer service and email service are currently available in English and Dutch, but we try to communicate as much as possible in the customer's language. However, in case of disputes or uncertainties, it is the communication in French that will always count as the final version.

22. INTELLECTUAL PROPERTY RIGHTS

The copyright, trademark and other intellectual property rights of our website and our company are strictly related to the Company and enjoy the protection that applies to the protection of intellectual property by national and international laws and regulations.

The content of our website can only be used to book transfers related to our Transport Company. Without express permission, it is prohibited at any time to publish, duplicate or use and display this content, in whole or in part. Therefore, it is strictly prohibited to use the content of our website or our website for any purpose illegally.

All content on this site belongs to ACC SPRL and is protected by applicable national and international industrial and intellectual property rights. Only with the express written permission of ACC SPRL, the content of the website, as well as the databases and other elements related to the site, may be used by third parties for commercial purposes. Any other use is prohibited and punishable.

Prohibitions include, but are not limited to:

The resale of the services offered on the site through another website or the illegal distribution of the content of the site for commercial purposes as an objective. These include, among other things, web tracking techniques that are used to gain illegal access to the content of a website.
Other illegal business such as "deep linking" and "framing" and/or illegal exploitation of all mentioned content and all business related to Airports-Shuttles-Taxis.com

23. LAW AND JURISDICTION

These Terms and Conditions apply according to current Belgian law.
The contract between you and the Company as a Client is governed by applicable Belgian and international laws.
Any dispute is within the jurisdiction and will be contested in the Belgian courts.
The invalidity or unenforceability of any provision in these Terms and Conditions does not affect the validity or enforceability of any other provision in these Terms and Conditions, which shall remain valid.

 

Update 09/23/2019